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Just outside Cafe Mocha, High Street, Biggleswade

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Reported via mobile in the Pavement and Cycle path category anonymously at 17:05, Tuesday 13 May 2025

Sent to Central Bedfordshire Council less than a minute later. Council ref: 422945.

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Sunken / uneven pavement. Estimated 12-15mm height difference for at least 5m. The middle photo when zoomed in shows a £2 coin (3mm depth) for scale. My wife and I were walking (HC Jewellers behind us) when she stepped on the uneven pavement causing her to fall sideways and forwards resulting in a broken wrist, probably a broken rib, multiple cuts and abrasions, and bruising. We then spent a long time in A&E at Addenbrookes Hospital. Arm now in a cast and sling for at least 6 weeks.

Updates

State changed to: Investigating

Updated by Central Bedfordshire Council at 17:05, Tuesday 13 May 2025
Thank you for submitting your Highways report.
We are having to prioritise repairs for defects that pose higher risks in accordance with our Network Management Maintenance Plan assessment criteria, the details of which can be found online http://www.centralbedfordshire.gov.uk/ transport/ roads-strategies/ highways-asset-management.aspx

After inspecting the reported issue, our engineers have determined that this doesn't currently feature as a priority for repair. Rest assured, we'll continue to monitor the defect during future inspections. We appreciate your understanding and thank you for your report.

Many thanks,
Central Bedfordshire Council Highways

State changed to: No further action

Posted by Central Bedfordshire Council at 11:59, Wednesday 21 May 2025

This report is now closed to updates from the public. You can make a new report in the same location.